FREQUENTLY ASKED QUESTIONS
Q: Where are you located and where do you ship?
A: We ship worldwide from California (USA). All orders ship via USPS first class mail, usually within a day or two of ordering. Once your order ships, you will receive a shipping confirmation email with a tracking number.
Q: How do you handle personal information?
A: We only collect data that is provided to us by the customer, information needed to ship the item and for communicating the status of the order and future follow ups. The website host may additionally collect non personal data for analytical purposes. We never share or sell your personal information.
Q: I saw a mount used by BrainExploder not available on your website
A: Anything that is not here is typically available on the sister website BrainExploderCreations.com
Q: Do you have a Return Policy?
A: We don't officially have a return policy but we will make our best effort to make sure you have a satisfactory experience and results as long as you're reasonable and communicate with us within 30 days of your purchase, photos encouraged.
Q: I have other questions, how can I contact you?